Privacy Policy

1. Who We Are

Design Sherman is a web design studio operating from 9284 Canterbury Riding, Laurel, MD 20723, United States. You can reach us at hello@designsherman.com or (301) 604-8027. We provide digital web design services including website design and development, landing pages, brand identity, UI/UX design, website redesign, and Webflow development.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and what rights you have regarding your information.

2. Information We Collect

2.1 Information You Provide

When you contact us, place an order, or send us an inquiry, we collect: your first and last name, email address, phone number, company or website name, country, information about your project, and any files or content you share with us during a project engagement.

We do not collect or store payment card data. All payment processing is handled by Stripe, Inc. under their own privacy practices at stripe.com/privacy.

2.2 Data Collected Automatically

When you visit our website, standard server and analytics tools may collect: IP address and approximate location, browser and device information, pages visited and session duration, referring URL, and cookie identifiers (subject to your consent).

3. How We Use Your Information

• Delivering the services you purchased and communicating about your project
• Processing payments and maintaining order records
• Responding to inquiries and support requests
• Sending project updates, delivery notifications, and post-launch follow-ups
• Legal and financial record retention as required by US law
• Improving our website and service quality

4. Sharing Your Information

We do not sell your data. We share it only where necessary: with Stripe to process payments; with email service providers to send transactional messages; and with legal authorities when required by law. If our business is acquired or merged, client data may transfer subject to prior notice to active clients.

5. Data Retention

• Active client data: retained during and for 12 months after project completion
• Financial and invoice records: 7 years for tax compliance
• Inquiry data from non-clients: deleted after 12 months of inactivity
• Server access logs: 90-day rolling retention

6. Your Rights

You have the right to access, correct, delete, or receive a copy of your personal data. To exercise any right, email hello@designsherman.com with the subject "Privacy Request." We respond within 14 business days and may request identity verification for sensitive actions.

7. Security

All data transmission uses SSL/TLS encryption. We restrict internal access to client data and use Stripe for all payment processing. No system is completely secure, but we take proportionate precautions.

8. Cookies

We use a minimal set of cookies and localStorage items. See our Cookie Policy for details. Your cookie preference is stored under the key "dsh_ck" in your browser's localStorage.

9. Children

Our services are for business use. We do not knowingly collect data from anyone under 18. Contact us at hello@designsherman.com if you believe a minor has submitted data to us.

10. Contact

Design Sherman
9284 Canterbury Riding, Laurel, MD 20723, USA
hello@designsherman.com • (301) 604-8027