Frequently Asked Questions

A typical 5 to 8 page site takes 4 to 6 weeks from signed proposal to launch. Larger projects with custom development, e-commerce, or significant content take longer -- usually 8 to 12 weeks. The biggest variable is how quickly you can provide feedback and approvals. We tell you the schedule upfront and stick to it.

We prefer to work with client-provided content because you know your business better than we do. If you need copywriting support, we offer homepage copywriting as an add-on. We will always give you a clear content brief so you know exactly what we need and in what format.

Yes. This is one of our non-negotiables. We build every site with content management in mind, whether that is Webflow, WordPress, or another CMS. Before handoff, we provide training documentation and a walkthrough so you can manage the site without calling us every time you need to change a headline.

We primarily build on Webflow, WordPress, and custom HTML/CSS/PHP depending on the project requirements. For marketing sites and portfolios, Webflow is usually the best fit. For sites that need more custom backend functionality, we go custom. We recommend the right tool for your specific situation, not the one that is easiest for us.

Yes, as part of our Premium package or as a project-specific scope. We build on Shopify for product-based e-commerce and Webflow Commerce for smaller stores. For custom e-commerce requirements, we scope that separately.

Revisions are structured around phases, not open-ended rounds. In the design phase, you have a defined number of revision rounds depending on your package. We document everything we are changing in each round so nothing gets lost or repeated. Once design is approved and we move to development, design changes require a change order.

You get 30 days of post-launch support included with every project. After that, you can manage the site yourself (most clients do), hire us for a maintenance plan, or bring us back for project-based work. We do not require a retainer.

We build every site with good on-page SEO foundations: proper heading structure, meta tags, schema markup, fast load times, and clean code. We offer an SEO Foundation Setup add-on that goes further. For ongoing SEO work, we recommend partnering with a dedicated SEO agency.

Standard packages are paid upfront via Stripe. For Premium packages or custom large scopes, contact us before ordering to discuss a split payment arrangement. All payments are processed securely through Stripe.

After ordering, you will receive an onboarding questionnaire. It covers your business, target audience, competitor references, content you have prepared, and preferred platforms. Most clients complete it in under 15 minutes. This questionnaire starts the clock on your delivery timeline.

Yes. Our portfolio page has samples across different project types and industries. We can also share additional examples specific to your industry on a discovery call.

Yes. If your project involves sensitive business information, we are happy to sign a mutual NDA before a discovery call. Contact us to request one.